Delivery

At present, we use Royal Mail and Parcel Force to dispatch our parcels. Shipping fees are calculated and presented to you at the checkout. These fees are based on the weight, size and value of the items you have ordered. We do not look to make any profit from delivery.

We are pleased to say we offer same day dispatch on all items purchased before 3pm, excluding weekends. On the day of dispatch you will receive a text or email with the tracking details which will inform you of when your parcel will be delivered.

Smaller, lightweight parcels are generally dispatched via Royal Mail and larger, bulkier parcels dispatched via Parcel Force which require a signature on delivery. A calling card will be left with instructions if you are out.

There are a selection of products which, regrettably, we are unable to dispatch. An example of this is large tins of paint. However, it is possible for you to acquire these types of goods through local delivery, if you fall in to our postcode zones or via click and collect from the store you choose.

Age-Restricted Products
For products with an age restriction, we use Royal Mail Age Verification services. This means delivery prices for these items may be higher than our standard Royal Mail Tracked services. The correct options will be shown automatically at checkout.

Please note that our delivery times are only estimates and whilst we aim to do everything possible to get your order to you on time our "next working day delivery" is a "best efforts" service. Events including (but not limited to); bad weather, seasonal period delays, failures by couriers or stock errors means this is not guaranteed.